Arlene Wu

Name of patient: Arlene Wu

“…all back sufferers should see a physical therapist FIRST to see if there are methods to heal and strengthen the back…”


  • Arlene hurt her back while unpacking after moving house in 2012.
  • The pain became excruciating only one week after.
  • She was not even able to get to the bathroom herself.

Experience with Steps & Providence:

  • Joan treated Arlene under Home Therapy.
  • She prescribed instructions on how Arlene should care for her back so that the condition could stabilize.
  • After that, Arlene followed on with treatments in-clinic using advanced equipment and she recovered “as quickly as humanly possible”.

Click here to find out why Arlene would keep referring friends to Steps & Providence.